Privacy Policy
This privacy policy explains how Digital Reach MY ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("you") of our online platform and services. We are committed to protecting your privacy and handling your data transparently and in compliance with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of information when you interact with our site or use our services. This may include:
Information you provide directly to us: This includes information you give us when you contact us, fill out forms on our site, subscribe to newsletters, request services, or interact with our service-related features. This information might include your name, contact details, and any other information you choose to provide.
Usage data: We automatically collect certain information about your visit to our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the time and date of your visit. This helps us understand how our service is used and improve your experience.
Information related to our services: When providing our digital marketing services, we may process data on behalf of our clients. The type of data processed in this context is determined by our clients, and our processing is governed by specific agreements with them.
How We Use Collected Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our service.
To improve, personalize, and expand our service.
To understand and analyze how you use our service.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where permitted by law and your preferences).
To process your requests and inquiries.
To find and prevent fraud.
To comply with legal obligations.
Legal Basis for Processing
We process your personal information based on various legal grounds, depending on the type of information and the purpose of processing. These grounds may include:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that your fundamental rights and freedoms do not override those interests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If we transfer your information outside of your jurisdiction, we will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable law.
Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Changes to This Privacy Policy
We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page (Note: While not explicitly showing a date, this sentence implies the policy is subject to change and tracking). We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Digital Reach MY
10
Jalan Sultan Ismail,
Level 25,
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur,
50250
Malaysia